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Terms & Conditions

Terms of Use by ToolNook.com a Division of Freyermuth Enterprises, Inc.

Freyermuth Enterprises, Inc. ("ToolNook.com") welcomes you. ToolNook.com provides a subscription newsletter, a text messaging alert service and membership web site to a full line catalog of tools and equipment. The Terms of Use Agreement (defined on this site) holds the Terms of Service ("TOS"), which may be updated by us from time to time without notice to you. By accessing and using ToolNook.comís service, you accept and agree to be bound by the "Terms of Use AgreementĒ.

Terms of Use Agreement

The Web site located at http://ToolNook.com ("Site") is provided by Freyermuth Enterprises, Inc. (ToolNook.com). Your access to and use of the Site is governed by this Terms of Use Agreement ("Agreement"). As used in this Agreement, "ToolNook.com," "we," "us'" or "our" refers to ToolNook.com, and "you" or "your" refers to you, the user of the Site. The Agreement below is the agreement you consented to upon subscribing to the newsletter, text service or purchasing from the catalog on the site.

1. Access and Passwords

As part of the membership process for this Site, you have selected or been assigned a particular username, password and access code in accordance with ToolNook.com's username and password guidelines. YOU AGREE THAT YOU ARE THE ONLY INDIVIDUAL ENTITLED TO ACCESS THE SITE USING YOUR USERNAME, PASSWORD OR ACCESS CODE, AND YOU AGREE NOT TO PERMIT OTHERS TO ACCESS THE SITE USING YOUR USERNAME, PASSWORD OR ACCESS CODE. You agree that all actions taken by you, or any other user that accesses the Site using your username, password or access code, at or through the Site will be attributed to and legally bind you, even with respect to acts for which the user had no actual authority or made an error. You assume all resulting liability from use of the Site and any services available on it by you or others using your username, password or access code. If you lose your username, password or access code, please contact us at cs@toolnook.com

2. Purchases

Purchases will be billed to your credit card at the time of sale and may appear as ToolNook.com. Currently there are no membership or subscription fees required. Your membership or subsciption will reman indefinate, unless terminated by ToolNook.com or until you notify ToolNook.com by email or as designated on the Site of your decision to terminate your membership or subscription. You agree to pay for any and all purchases made by you or any third party made in your name or by your request on the Site (including any applicable taxes) at the rates in effect when the charges were incurred. All purchases and charges are nonrefundable after thirty (30) days. ToolNook.com may change the prices and charges at any time without any prior notice. All purchases and charges incurred in connection with your ToolNook.com username, password and access code will be billed to the credit card designated during the purchase process for the item on our Site or subsequently designated by you to ToolNook.com. If you want to designate a different card or there is a change in credit card validity or expiration date, or if you believe someone has accessed the Site using your username, password and access code without your authorization, you may email us at cs@toolnook.com or call us at 224-338-6657 . You are also responsible for any purchases or charges incurred to access the Site through an Internet service provider or other third party service. YOU, AND NOT ToolNook.com, ARE RESPONSIBLE FOR PAYING ANY AMOUNTS BILLED TO YOUR CREDIT CARD BY A THIRD PARTY WHICH WERE NOT AUTHORIZED BY YOU. ToolNook.com does not store any credit card or charge card information on our servers.

3. Privacy

Our Privacy Policy is a part of this Agreement and its terms are incorporated herein by this reference. Please read it now at Privacy Policy.

4. User Conduct

The Site may contain bulletin board services, news groups, forums, and/or other message or communication facilities ("Communication Services") designed to enable you to communicate with others. You agree to use the Communication Services only to submit or post messages and material that are proper and, when applicable, related to the particular Communication Service. You are also prohibited from submitting to, posting or transmitting through ToolNook.com any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, sexually explicit, profane, hateful, racially, ethnically, or otherwise objectionable material of any kind, including but not limited to any material that encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable local, state, national, or international law. Content that consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam" is prohibited. You may not use a false email or postal address, impersonate any person or entity, or otherwise mislead as to the origin of your posted content.

Any opinions, advice, statements, services, offers, or other information that constitutes part of the content expressed or made available by third parties are those of the respective authors or distributors and not of ToolNook.com nor its affiliates, not any of their officers, directors, employees, or agents. You acknowledge that ToolNook.com does not pre-screen all content, but that ToolNook.com and its designees shall have the right (but not the obligation) in their sole discretion to refuse or move any content that is made available via the Communication Services. Without limiting the foregoing, ToolNook.com and its designees shall have the right to remove any content that violates this Agreement or is otherwise objectionable. You specifically agree that ToolNook.com is not responsible for any content sent using and/or included in the Site by any third party.

5. Copyright and Restrictions

This Web site contains proprietary material of ToolNook.com (or material that other suppliers have licensed to ToolNook.com for their use) which is protected by copyright and other laws respecting proprietary rights. ToolNook.com retains all rights in the material and media, including (without limitation) all copyright and other proprietary rights worldwide in all media. You may not use ToolNook.com except as expressly permitted under this Agreement and under U.S. copyright laws. Any routine and/or systematic redistribution of any portion of the products licensed herein is expressly prohibited.

End users who are duly authorized may Access ToolNook.com for individual use, i.e., may view the information on screen; may download small portions of the information to a computer disk for personal convenience and later reference; and may print paper copies of small portions for personal use only.

The rights granted here are an expansion of the rights granted under the Copyright Act and do not include any rights to reproduce in its entirety any portion of the information or materials contained therein. No part of the information may be duplicated in any medium or format beyond the express terms of this Agreement without prior written authorization from ToolNook.com. Any use not authorized by the Agreement is prohibited and is not a fair use under the U.S. copyright law.

You acknowledge that the information (and the licensed materials contained therein) is highly proprietary in nature and that unauthorized copying, transfer or use may cause ToolNook.com and/or ToolNook.comís suppliers irreparable injury that cannot be adequately compensated for by means of monetary damages. You agree that any breach of this provision by you, or any subscriber or end-user, may be enforced by ToolNook.com, and/or any of ToolNook.comís suppliers, by means of equitable relief (including, but not limited to, injunctive relief) in addition to any other available rights and remedies.

You agree that any supplier of any portion of the licensed materials may enforce its rights against you, even though that supplier is not a party to the Agreement.

You may not and may not permit others to: reproduce, publish, distribute, sell, or otherwise access or use any material retrieved from or contained in or on this Site in any manner whatsoever that may infringe any copyright or proprietary interest of ToolNook.com; distribute the information contained in and/on this Site to other users not duly authorized to Access the Site; distribute, rent, sublicense, lease, transfer or assign the information or Agreement; decompile, disassemble, or otherwise reverse-engineer this Site or information contained in or on this Site or any software contained therein, or alter, translate, modify, or adapt it to create derivative works. Unauthorized reproduction, transfer, and/or use may be a violation of criminal as well as civil law.

You are expressly prohibited from placing or installing any portion of the information on any electronic media, including, but not limited to, local or wide area networks, timesharing services, multiple processing units, multiple site arrangements, service or software rental bureaus, list servers, online services, electronic bulletin boards or forums, World Wide Web sites or any other server that is Internet-enabled, without written authorization by ToolNook.com.

If you breach any provision of this Agreement, ToolNook.com may immediately terminate this Agreement and all licenses granted hereunder without prior notice and in addition to any other available rights and remedies

6. Limitations on Use

The following activities are prohibited. You agree not to:

a. Use Web-accelerated browsers or products (including but not limited to NetJet, NetSonic, MSIECrawler and Teleport-Pro), or other applications that are capable of copying large portions of content from the Site. ToolNook.com can detect the use of these systems through live logfile analysis and will ban any future use by offenders.

b. Use robots and crawlers, or similar technology, without following the robot guidelines (found at http://info.webcrawler.com/mak/projects/robots.html). We are able to detect robots violating the guidelines and we will ban any offenders. If you are using a robot/crawler to check ToolNook.com links, it must operate according to the robot guidelines (see above). Do not leave new robots unattended and allow a minimum of 1 minute between automated requests.

c. Use any device, software or routine or the like to interfere or attempt to interfere with any Site functionality;

d. Take any action that imposes an unreasonable or disproportionately large load on the Site infrastructure;

e. Use any email addresses appearing on the Site for purposes not relating specifically to the Site;

f. Access the Site by any means other than through the interface that is provided by ToolNook.com, or attempt or access any area of the Site to which your access is not authorized; or

g. Reverse engineer, reverse assemble or otherwise attempt to discover any source code relating the Site, except to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation.

7. Accuracy and Availability of Information

The Site contains database information and other content compiled by ToolNook.com. While we use commercially reasonable efforts to provide accurate information, ToolNook.com gives no warranty as to the accuracy of the database and other content on the Site. ToolNook.com reserves the right to withdraw, correct or delete information or content from the Site at any time. ToolNook.com also reserve the right to not ship any order placed on the site due to pricing, photographic or typographic errors; in which case your credit card will either not be charged or a refund will be granted to you.

8. Damaged Merchandise

Damaged shipments from handling must be claimed with the freight carrier. If any cartons are missing or damaged, be sure to note this on the freight bill. If you notice concealed damage after the driver has left, keep all the packing and call the freight carrier to return and inspect the damage and file a claim. We cannot be responsible for damage caused by the freight carrier. Although the responsibilty is with the carrier, please notify us immediately at cs@toolnook.com OR AT 224-33-TOOLS so that we may be of some assistance.

9. Undisclosed Shortages

In cases where you have recieved the proper amount of cartons from the carrier but discover errors or shortages in unpacking, notify us immediately at cs@toolnook.com or at 224-33-TOOLS. Claims must be made within forty-eight hours.

10. Manufacturers Defects

If a product appears to have a manufacturers defect contact us at cs@toolnook.com or at 224-33-TOOLS. Do not return items to us without first contacting us to receive instructions. If an item is to be returned to us due to manufacturers defect, you must first receive a Return Authorization Number. No packages will be accepted without a Return Authorization Number written clearly on the box. ToolNook.com reserves the right to refund or exchange any defective item at our discretion.

11. Return Merchandise Policy

Permission for any return merchandise must be secured from ToolNook.com within 30 days of receiving the merchandise. For questions about returning merchandise or to submit a request to return merchandise please contact us at cs@toolnook.com or at 224-33-TOOLS. The return of non-defective merchandise when authorized may incur up to a 20% re-stocking fee. No packages will be accepted without a Return Authorization Number written on the box. Special Order merchandise, discontinued or closeout items, and shop worn products are non-returnable. Shop worn is defined as products in which original packaging or instruction sheets are either missing, torn, dirty, sun faded, or defaced.

12. Warranty Returns

All broken or claimed defective products will be replaced, credited, or repaired in accordance with the manufacturer's warranty policy. Products showing signs of abuse, misuse, or alteration may not be repaired, credited, or replaced under warranty.

13. After a return is authorized by ToolNook.com

1. Write the Return Authorization Number on the box.
2. Return the item to the address given to you by ToolNook.com.
3. Shipping charges for returned goods are the sole responsibilty of the customer. Keep your shipping records for proof of shipment in the event of loss of returned merchandise. Returns shipped via U.S. Postal Service (U.S.P.S.) or with a value of over $100.00 should be insured. We are not liable for return merchandise that does not reach ToolNook.com.
We will notify you via phone, mail, or e-mail of your refund once we have received and processed the returned item. You can expect a refund in the same form of payment originally used for purchase within 14 to 21 business days of our receiving your return. Please note that we can refund shipping costs only if the return is a result of our error.

14. Shipping Charges

A shipping charge is applied to all orders, regardless of location, within the continental U.S. All orders to be shipped outside the continental U.S. have been suspended until further notice. This suspension does not include Alaska and Hawaii, where the customer will be contacted and must agree to any additonal fees via email before the order will be finalized and shipped. In either case any special request, such as, overnight or second day, the customer will incur all shipping charges. For faster service submit an email to cs@toolnook.com requesting the special service of your choice and agreeing in advance to the additonal shipping fees upon placing your order. Normal shipping fees, within the continental U.S., will be displayed within your shopping cart upon checkout.

15. Links to Third Party Sites

ToolNook.com does not endorse the content on any third-party Web site, including Web sites of ToolNook.com's affiliates ("Third-Party Sites"). ToolNook.com is not responsible for the content of Third-Party Sites that you reach through links on the Site, sites framed within the Site, or third-party advertisements on the Site, and we do not make any representations regarding their content or accuracy. Your use of Third-Party Sites is at your own risk and subject to the terms and conditions of use for such sites. Any transaction that you conduct at a Third-Party site will be between you and the party providing that Web site. This means that ToolNook.com is not your agent and is not a party to any transaction at a Third-Party Site.

16. Representations and Warranties

You represent and warrant to ToolNook.com that: (a) you possess the legal right and ability to enter into this Agreement; (b) all information submitted by you to the Site is true and accurate; (c) you will be responsible for all use of your username and password even if such use was conducted without your authority or permission; (d) you are at least 18 years old; and (e) you will not use the Site for any purpose that is unlawful or prohibited by this Agreement.

17. Disclaimer of Warranties

ALL CONTENT, SOFTWARE, AND OTHER SERVICES PROVIDED AT OR FOUND WITHIN THIS SITE BY ToolNook.com AND ITS AFFILIATES ARE PROVIDED "AS IS" AND "WITH ALL FAULTS," WITHOUT WARRANTIES OF ANY KIND, AND ToolNook.com AND ITS AFFILIATES HEREBY DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NONINFRINGEMENT. SPECIFICALLY, BUT WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, ToolNook.com DOES NOT MAKE ANY WARRANTIES REGARDING THE FOLLOWING: (a) AVAILABILITY OF THE SITE AT ANY PARTICULAR TIME; (b) ACCURACY OF THE CONTENT OR HOW CURRENT ANY CONTENT IS THAT IS FOUND ON THE SITE; (c) TRANSMISSIONS TO, FROM OR WITHIN THE SITE; (d) FUNCTIONALITY; (e) LACK OF VIRUSES; (f) COMPLIANCE OF THE SOFTWARE, SERVICES AND CONTENT PROVIDED UNDER THIS AGREEMENT WITH UNITED STATES, FEDERAL OR STATE LAWS; OR (g) THAT THE SOFTWARE, CONTENT OR SERVICES CONTAINED IN THE SITE WILL MEET ANY PARTICULAR CRITERIA OF PERFORMANCE OR QUALITY.

18. Limitation of Damages

IN NO EVENT WILL ToolNook.com OR ANY OF ITS AFFILIATES BE LIABLE FOR ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL, OR SPECIAL DAMAGES WHATSOEVER, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF OR UNAUTHORIZED ACCESS TO INFORMATION, AND THE LIKE, EVEN IN THE EVENT OF FAULT, TORT, BREACH OF CONTRACT, OR BREACH OF WARRANTY, AND EVEN IF ToolNook.com HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

19. Limitation of Liability; Exclusive Remedy

ALSO, IN NO EVENT WILL ToolNook.com OR ANY OF ITS AFFILIATES BE LIABLE TO YOU AND/OR ANY AGENCY FOR ANY AMOUNT IN EXCESS OF THE TOTAL DOLLAR AMOUNT ACTUALLY RECEIVED BY ToolNook.com FROM YOU FOR ACCESS TO THE SITE AND ANY OF THE SERVICES AVAILABLE AT THE SITE DURING THE YEAR PRIOR TO YOUR CLAIM.

20. Indemnity

You agree to indemnify and hold us harmless, and pay our attorney's fees and costs, if we become liable for or incur any damages in connection with your breach of this Agreement. You may not settle any dispute without our prior consent, which may only be given in a non-electronic writing signed by an authorized representative of ToolNook.com.

21. Consent to Electronic Notices and Other Communications

You agree that all of your transactions relating to the Site may, at our option, be conducted electronically, including any that we are otherwise required to provide in "writing". For example, we may send you notices via postings at the Site or via email to any email address that you provide to us during registration as a Site member. If you do not wish to deal with us electronically, you should not use the Site or enter into this Agreement. If applicable law now or later requires us to communicate with you non-electronically, we reserve the right to charge a fee for doing so. Notice will be deemed given 24 hours after the email is sent, unless (for email) we are notified that the email address is invalid. Alternatively, we may give you notice by mail to the address provided during registration.

22. Print a Copy for Your Records

You agree to print or make an electronic copy of this Agreement (and any amendment from time to time) and retain it in your records. You also agree to make a copy of any other information that we deliver to you in writing.

23. Termination

ToolNook.com may terminate your membership, newsletter subscription and/or access, or suspend access to all or part of the Site, without notice, for any conduct that ToolNook.com, in its sole discretion, believes is in violation of this Agreement, any applicable law, or any act which is harmful to the interests of another user, service provider, or ToolNook.com. Applicable sections of this agreement will survive any termination or expiration of this Agreement.

24. Assignment

You agree not to assign your rights under this Agreement without the consent of an authorized representative of ToolNook.com in a non-electronic record, and any assignment without ToolNook.com's consent will be voidable at ToolNook.com's option. This Agreement will inure to the benefit of and bind the parties' respective successors and permitted assigns.

25. Applicable Law and Disputes

This Agreement is governed by the laws of the State of Georgia, without regard to principles of conflict of laws.

To the extent you have in any manner violated or threatened to violate ToolNook.com and/or its affiliates' intellectual property rights, ToolNook.com and/or its affiliates may seek injunctive or other appropriate relief in any state or federal court in the State of Georgia, and you consent to exclusive jurisdiction and venue in such courts.

Any other disputes will be resolved as follows:

If a dispute arises under this agreement, we agree to first try to resolve it with the help of a mutually agreed-upon mediator in the following location: Bulloch County, GA.. Any costs and fees other than attorney fees associated with the mediation will be shared equally by each of us.

If it proves impossible to arrive at a mutually satisfactory solution through mediation, we agree to submit the dispute to binding arbitration at the following location: Bulloch County, GA., under the rules of the American Arbitration Association. Judgment upon the award rendered by the arbitration may be entered in any court with jurisdiction to do so.

26. Amendments

ToolNook.com may change the provisions of this Agreement. When ToolNook.com changes the terms of this Agreement, ToolNook.com will notify you by email or online postings on this Site. The changes will also appear in this document, which you can access any time. You already agreed to be bound by the changes when you first became a member or subscribed to the site. If you do not agree to be bound by the changes, you should not use the Site again and you should cancel your membership and/or subscription to the Site. Even if you have not clicked on the "I Agree" button or checked the I agree box when becoming a member or subscribing, if you use the Site after you have been notified of a change to this Agreement, you are agreeing now to be bound by that change.

27. Entire Agreement; Severability; No Waiver

This Agreement (including all documents incorporated by reference) is the entire agreement between the parties for its subject matter and supercedes all prior and contemporaneous communications between the parties. No term of this Agreement may be waived by ToolNook.com except in a signed, non-electronic writing signed by an authorized representative of ToolNook.com.

28. General

If any provision of this Agreement is found by a court of competent jurisdiction to be invalid, the parties agree that its remaining provisions will remain in full force and effect, provided that the allocation of risks described herein is given effect to the fullest extent possible. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. You agree that no joint venture, partnership, employment or agency relationship exists between you and ToolNook.com or its affiliates as a result of this Agreement or your use of the Site.